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Terms & Conditions

United States Postal Service is our primary carrier. Orders that are received by 12p Pacific Time (PDT & PST) will ship the next business day. Orders that are received after 12p Pacific Time (PDT & PST), will ship in 2 business days. Note: We cannot ship to APO Boxes or international addresses.

Please be aware that USPS Priority mail may take up to 1 week to arrive within the continental U.S., and up to 2 - 3 weeks to HI and AK. We do offer tracking capabilities when choosing USPS.

SHIPPING EXPENSES

Range of Total Order Cost ($)>

Shipping Charge ($)

$0 - $50.00

$7.50

$50.01 - $100.00

$5.50

$100.01- above

Free*

*Free shipping applies to the lower 48 states only. Please note that if you use a discount coupon code on your order, your order must be greater than $100.01 AFTER the discount has been applied, to receive free shipping.

Return Policy
At Zyanya, we are dedicated to bringing you exceptional quality products and service. Our return goods policy is outlined below.

1. Within 60 days of invoice date, Zyanya will accept the return of any product on the basis of quality issues or shipping mistakes. 
2. Requests for product returns must be authorized in writing and receive approval from Zyanya before replacement merchandise or credit memo will be issued. 
3. In order to receive full credit, all returns must be in saleable condition and accompanied with a copy of the invoice. 
4. All freight and handling charges on returned goods are the responsibility of the customer.

To make sure your returns are processed quickly and accurately, please contact us at 1-323-664-7615 for instructions before shipping returns.

Coupon Codes
Please note that discount coupon codes cannot be combined. Only one coupon code can be used per order.

Out of Stock Policy
You will be notified of any out of stock or discontinued items either via e-mail, on your packing slip or invoice. You may reorder out of stock items at a later date.

Security
Paypal handles shopping cart transactions. They monitor every transaction, 24/7 to prevent against fraud, email phishing, identity theft, and general displeasure. Every transaction is heavily guarded behind our next-level encryption. A dedicated team of security specialists will identify suspicious activity and help protect you from fraudulent transactions.